1. Information We Collect

We gather certain information to provide you with the best possible user experience when using our website. This may include your contact information (name, email address, phone number), payment details, and dates of your visit. We may also collect information about your interactions with our Website, such as services of your interest and web pages you have visited.

2. How We Use Your Information

Data we collect is used mainly to ease the selection for your casino visit and provide you with a seamless user experience on our platform. This includes contacting you in regards to your booking selection, confirming reservations, and processing your payments. We may also use your data to improve our services, personalize your experience, and provide special offers that may deem to your interest.

3. Security and Data Sharing

We strive to keep your information safe and protected with cutting-edge encryption methods, and that is shared only with the casino of your choice. We do not sell or share your personal information with third parties or for marketing purposes. All your personal data is handled safely to prevent any unauthorized access.

4. Your Rights

You are entitled to correct, access, or erase your information whenever you want to. Please contact our online customer support in case you would like to change your details or request the removal of your personal data. We comply with every applicable data protection law, and we are committed to your privacy.

5. Cookies and Tracking Technologies

Our platform employs cookies to enhance your user experience. These enable us to track your activity on our platform, recall your preferences, and to provide customized suggestions and options. You are able to manage your cookie preferences at your browser settings.

6. Third-Party Service Providers

We might engage trusted third-party service providers, such as processing payments, hosting our website, and analyzing data to perform certain operations on our behalf. Although these providers may access your information to perform their operations, they are contractually enforced to protect your personal data and use it exclusively for the purposes we allow.

7. International Data Transfers

Your personal data may be transferred to and managed overseas, where information protection laws may apply differently. Should that scenario apply, we make sure that appropriate safeguards are in place to protect your information in compliance with applicable laws.

8. Data Retention

We keep your personal data only as long as necessary to comply with the purposes outlined in this policy or as required by law. We will make sure to anonymize or delete it once your information is no longer required.

9. Contact

For any questions or concerns regarding this Privacy Policy or how your information is processed, please contact our online support team. We are here to help:

• Email: support@experiencematchup.com
• Support email: support@experiencematchup.com
• Phone: +44 117 370 3740
• Address: Finzels Reach, Generator Building, Counterslip, Bristol BS1 6BX, United Kingdom

10. Policy Updates

We may change our Privacy Policy periodically to reflect changes in our practices or legal requirements. We invite you to review this page from time to time to keep up with any updates. Any changes to this policy will be effective immediately upon posting on the website.